An interesting article regarding COBIT and how it can help measure relationships, something Paul Wilkinson (@gamingpaul) has mentioned from time to time!     
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More useful tips/reminders for the IT BRM/IT BP community via Joe the IT Guy’s blog.
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Some useful tips/reminders for the IT BRM/IT BP community.
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We’re pleased to see the UK is third and hope that as the IT BRM/IT BP community grows and the role matures, this will improve.
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A blog introducing a new IT business model called The Open Group’s IT4IT™ Forum, which allows “IT to achieve the same level of business, discipline, predictability and efficiency as other business functions.”
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On Thursday 23rd of November the 6th IT BRM/IT Business Partner Forum took place in central London. We’re delighted to announce the event was the biggest yet with 60 individuals joining us for the day.
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An interesting summary concerning the definition and responsibilities of the IT BRM/IT BP role.  We also agree the position needs to be clearly defined within an organisation.
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Some interesting observations around why there is an ongoing disconnect between IT and the business (however perhaps if we refrain from using language such as IT and the business, the disconnect wouldn’t exist).
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The article certainly makes some valid points, however before any business looks to implement an internal customer centric transformation programme perhaps they should consider if internal customers should be called customers at all?
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A very interesting article explaining how business relationship management can help improve service management.
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